Level365 Transforms School’s Communication Setup
Cathedral High School, an Indianapolis-based private high school with over 1000 students, faced recurring issues with its outdated phone system, experiencing frequent outages that disrupted daily operations and impeded communication with parents. Level365, a leading provider of unified communications services, was brought in to address these challenges and deliver a reliable, efficient, and modern communication solution.
The Issue
The school’s legacy phone system caused random outages, resulting in lost calls and disrupted communication with parents, students, and staff. The old system’s lack of modern collaboration tools and mobile capabilities further hindered the school’s ability to effectively serve its community.
“Before Level365, our phone system would randomly go down, making our daily operations significantly more difficult. Now, we don’t have to worry about our phone system dropping or losing phone calls from parents. We also like that support is just a call away. The system has been reliable and has improved our overall communication. We also enjoy the collaboration tools and mobile capabilities that enable us to better serve our students, staff, and parents. Level365 has stepped up to all the challenges that we gave them and worked to get them resolved. They have been a great partner.”
- Jim Wilkinson, Director of Technology, Cathedral High School
The Solution
The school decided to partner with Level365, a renowned unified communications provider. Level365 deployed its comprehensive suite of services, which included:
A robust and reliable cloud-based phone system that eliminated downtime and dropped calls.
Access to responsive customer support, ensuring prompt resolution of any issues.
Collaboration tools that streamlined communication and coordination among staff members.
Mobile capabilities that extended the school’s communication infrastructure beyond the confines of the campus.
The Result
Level365’s unified communications solution significantly enhanced the Cathedral High School’s communication infrastructure. The cloud-based phone system eliminated downtime and dropped calls, ensuring seamless communication with parents, students, and staff. Level365’s responsive customer support promptly addressed any issues or concerns. The new collaboration tools also empowered staff to work more effectively, improving overall productivity and decision-making. Finally, mobile capabilities allowed the school to better serve its students, parents, and staff by providing access to communication tools from anywhere.
Communication Company is a systems integrator providing school safety mass alert and notification systems including Level365 solutions. For more information on integrating Level365 into your school’s communication system, contact us today.
